Ordering & Shipping Information
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Shipping Information
Carriers
All orders are shipped either UPS Ground or FedEx Ground, unless otherwise specified. Domestic bulk and export customers should indicate preferred Carrier. C.O.D. orders carry an additional shipping charge.
Damages
Claims for replacements due to factory damage will be made by exact exchange only and must be reported within 3 working days upon receipt of the shipment. Please report all freight damages and claims to the carrier. Please also notify SunDance Graphics.
Size and Color Disclaimer
Every attempt has been made to ensure that colors and dimensions in the catalog are as accurate as possible. However, since sizes may change and color variances may occur, we do not recommend and cannot be responsible for precut frames, mats and glass.
Copyright and Licensing Information
Original image copyrights belong to their respective owners. Unauthorized use is forbidden as it violates the artists copyright. Companies wishing to obtain licensing information please contact us at 407-240-1091.
Ordering Information
How to Order
We accept orders by telephone, mail, fax or E-mail.
Minimum Order
Our minimum order after discount is $50.00. A $10.00 service charge is added to orders not meeting the minimum requirements. Orders are shipped out F.O.B. Orlando, Florida. Prices are subject to change without notice.
Back Orders
Out-of-stock prints will be automatically back ordered, unless otherwise specified by the customer. Quantities will be billed when shipped, unless other arrangements are made.
Terms
First-time orders are sent on a prepayment basis, (credit card, business check, or money order). Net terms can be established by completing a credit application. Applications may require up to 4 weeks to process.
Hours of Operation
We are open Monday through Friday between 9 am and 5 PM, Eastern Standard Time.
Payment
Payment is accepted in the form of business check, credit card, C.O.D., money order and wire transfer.
9564 Delegates Drive, Building B, Orlando, FL 32837 USA
Tel: 407.240.1091 • Toll Free: Tel: 800.617-5532 • Fax: 407.240.1951